Labor Force Listings Refund Policy
Introduction
Labor Force Listings strives to provide exceptional service to our users. We understand that there may be occasions where a refund is necessary. This policy outlines the conditions and procedures under which refunds will be issued for our plans. By purchasing any plan, you agree to the terms of this refund policy.
Eligibility for Refunds
Subscription Plans:
- Monthly Plans: Refunds for monthly plans are only available within the first 7 days of purchase. After 7 days, no refunds will be issued.
- Annual Plans: Refunds for annual plans are available within the first 30 days of purchase. After 30 days, no refunds will be issued.
- Pro-rata Refunds: Pro-rata refunds are not available for any subscription plans. Refunds are only issued in full if the above conditions are met.
One-Time Purchases:
- Refunds for one-time purchases, such as job post credits or feature upgrades, are available within 7 days of purchase, provided the credits or features have not been used.
Promotional Offers:
- Purchases made during promotional periods or using discount codes are non-refundable.
Conditions for Refunds
Service Issues:
- If you experience technical issues that significantly impact your ability to use our service, and these issues cannot be resolved within a reasonable timeframe, you may be eligible for a refund. You must report the issue to our support team immediately and provide all necessary information to help us resolve the problem.
Account Cancellation:
- If you choose to cancel your subscription within the eligible refund period, you must contact our support team to request a refund. Merely cancelling your account or stopping payment without notifying our support team will not qualify for a refund.
Violations:
- No refunds will be issued if your account is terminated due to violations of our Terms of Service or other policies.
Refund Process
Request Submission:
- To request a refund, please contact our customer support team at business@laborforcelistings.com with the following information:
- Your full name
- Email address associated with your account
- Order number
- Reason for the refund request
Review Process:
- Our support team will review your request and respond within 5 business days. During this time, we may ask for additional information to process your request.
Approval and Issuance:
- If your refund request is approved, the refund will be issued to the original payment method within 10 business days. Please note that processing times may vary depending on your payment provider.
Non-Refundable Situations
- Charges related to processing fees, taxes, and other third-party fees are non-refundable.
- Refunds will not be issued for dissatisfaction with features that are clearly described on our website or for changes to our services after your purchase.
- Refunds will not be granted for missed deadlines or unavailability of candidates unless caused by a technical issue on our platform.
Amendments
Labor Force Listings reserves the right to modify or update this refund policy at any time. Changes to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at business@laborforcelistings.com. Our support team is here to assist you and ensure a satisfactory experience with Labor Force Listings.
This detailed refund policy aims to clarify the conditions under which refunds are granted, ensuring transparency and fairness for both the users and the business.